We’d love to see you in person! Please feel free to drop into any office location near you.

After-Hours Customer Solution Center

Call (434) 455-1700 for help with your account between 5pm-2am.

Virginia

Headquarters, Forest Office

211 Gristmill Dr. Forest, VA 24551

Ph: (434) 455-1700
Fax: (434) 455-1717

Boonsboro Office

4925 Boonsboro Rd Lynchburg, VA 24503

Ph: (434) 485-5111
Fax: (434) 384-3021

Timberlake Office

7113 Timberlake Rd
Lynchburg, VA 24502

Ph: (434) 455-1720
Fax: (434) 455-1727

Bedford Office

1387 American Way Ct
Bedford, VA 24523

Ph: (540) 587-6544
Fax: (540) 587-4155

Staunton Office

1111 Greenville Ave
Staunton, VA 24401

Ph: (540) 480-0819
Fax: (540) 887-6504

North Carolina

Asheboro Loan Production Office

928 Sunset Avenue
Asheboro, NC 27203

Ph: (336) 302-7393
Fax: (336) 521-4014

Burlington

3158 South Church Street
Burlington, NC 27215

Ph: (336) 270-3750
Fax: (336) 270-8622

Contact Information

For lost or stolen debit cards or suspicious account activity, contact us immediately at (434) 455-1700 or (434) 485-4525 on Weekends/After Business Hours.

For Merchant Services Helpdesk 24/7 — Please email Jack Prater at jprater@banccard.com or call (540) 589-1078.

For help with your account after business hours, contact our Customer Solution Center at (434) 455-1700.

Locations and Contact